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Customer Relationship Management (CRM)

  • July/August 2015 Digital Issue: Nice to Meet You!

    CGT's Editors give you a sneak peek into the trends and topics discussed in this month's issue.
  • Target Piloting Beacon Technology at 50 Locations

    The retailing powerhouse is the latest to explore the still emerging technology with test markets throughout the U.S., with an eye toward a chain-wide roll out.
  • Marketing is Engaging

    Learn how marketers can use new channels, including social and digital, to create efficiency in consumer engagement, stakeholder relationships and marketing spend.
  • Leapfrog Appoints Matt Kelley

    Digital marketing agency Leapfrog appoints Matt Kelley as Senior Vice President, Consumer Journey, a newly created position.
  • Can You Listen?

    Today's shopper wants to be heard, but todays manufacturers have big mouths and little ears. They cannot hear. As a result, the shifts in the market are sensed too late.
  • Energizer Optimizes its Retail Field Operations

    Energizer will equip its field team with a mobile field force application with advanced capabilities for multi-location audits, branch-logic surveys, photo management and in-store selling.
  • ConAgra CMO Joan Chow Leaves

    Joan Chow, the longtime chief marketing officer for ConAgra Foods, has left the company as it makes changes under a new CEO.
  • Carter's Online Growth Skyrockets

    Children's clothing retailer Carter's, Inc. has achieved over 25 percent growth in e-commerce over the last year, the highest growth in online sales to U.S. consumers in nine quarters. Carter's has also launched e-commerce in China and is piloting a new loyalty program.
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