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Customer Relationship Management (CRM)

  • Marketing is Engaging

    Learn how marketers can use new channels, including social and digital, to create efficiency in consumer engagement, stakeholder relationships and marketing spend.
  • Leapfrog Appoints Matt Kelley

    Digital marketing agency Leapfrog appoints Matt Kelley as Senior Vice President, Consumer Journey, a newly created position.
  • Can You Listen?

    Today's shopper wants to be heard, but todays manufacturers have big mouths and little ears. They cannot hear. As a result, the shifts in the market are sensed too late.
  • Energizer Optimizes its Retail Field Operations

    Energizer will equip its field team with a mobile field force application with advanced capabilities for multi-location audits, branch-logic surveys, photo management and in-store selling.
  • ConAgra CMO Joan Chow Leaves

    Joan Chow, the longtime chief marketing officer for ConAgra Foods, has left the company as it makes changes under a new CEO.
  • Creativity + Analytics: Bridging the Divide

    Digital technology has opened up a wide array of opportunities to better target advertising and promotions, but all too often there remains a divide that prevents CG companies from fully unlocking the potential of their significant investments in digital.
  • July/August 2015 Digital Issue: Nice to Meet You!

    CGT's Editors give you a sneak peek into the trends and topics discussed in this month's issue.
  • Unilever, Walgreens Team Up for Social Impact

    The collaboration between the CPG and retailer, aims to engage consumers with the brands they know, while empowering them to make a difference through a sustainable international development model.
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