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Customer Experience

  • The State of Data & Analytics in Consumer Goods

    In an industry brimming with big data hype, new social media channels and more, CGT asks an executive from AFS Technologies to sort out these challenges and provide thought leadership for those taking on new initiatives in data and analytics.
  • Safeway and Albertsons Announce $9B Merger

    The merger will create a diversified network that includes over 2,400 stores, 27 distribution facilities and 20 manufacturing plants with over 250,000 dedicated and loyal employees. No store closures are expected as a result of this transaction.
  • 2013 Consumer Goods Business & Technology Leadership Conference

    A recap of the event's insightful presentations that explored the role that collaboration can play in advancing projects in supply chain, sales and marketing, analytics, data sharing and more.
  • Deckers Creates New Senior Management Positions

    Deckers Outdoor Corporation establishes a new Omni-Channel President, President of Brands and Group President - Fashion & Lifestyle Brands.
  • Morton Celebrates 100 Years with Brand Refresh

    Morton Salt is refreshing its brand this year by updating its logo and introducing a new packaging design system, and is also marking this milestone year with the first of many new product innovations to come.
  • Girl Scouts Tap Mobile Technology

    Girl Scouts began incorporating more technology into their daily operations, outfitting staff with Verizon smartphones and mobile hotspots to manage their large service areas.
  • BLACK+DECKER Launches New Brand Identity

    BLACK+DECKER will launch new products and marketing campaigns to modernize the brand, as well as engage with its customers through a strong home-living experience.
  • GUESS Launches Customer Loyalty App

    The new GUESS app merges social loyalty with traditional loyalty by rewarding brand ambassador customers for extending GUESS campaigns and promotions through their social networks.
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