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Customer Experience

  • McCormick Reveals Trends in American Homemade Meals

    Because it's clear that homemade still matters, McCormick is collecting and sharing mealtime stories, tips and recipes from Americans who are cooking a meal with flavor and family at its heart.
  • O'Neill Gets Personal Online

    When the company decided to launch its online channel, ONeill was determined to maintain that same level of observation and personalization across the Internet as it did in its brick-and-mortar stores even though it could no longer see its customers.
  • Target Gains CEO from PepsiCo

    As Targets new CEO, Brian Cornells top priorities will be accelerating the companys performance and advancing Targets omnichannel evolution.
  • Crocs Appoints VP of Retail for NA

    The exec comes most recently from Reebok and will be responsible for overseeing all aspects of the retail footprint in North America, including the entire fleet of full-price and outlet stores.
  • Dollar Tree Buys Family Dollar for $8.5B

    On July 28, 2014, Dollar Tree, Inc. announced its intent to takeover Family Dollar for $8.5 billion. Will the merged company, with more than 13,000 stores in 48 states and five Canadian Provinces, create significant competition for big box retailers, like Walmart?
  • Death of the Shopping Mall? Consumer Goods Manufacturers Adapt

    Who will sell consumer product five years from now? And where? The decline of shopping malls, the rise of online shopping and changing consumer habits require consumer goods manufacturers to rethink their approach to moving goods.
  • Walmart US CEO Steps Down

    Bill Simon's successor, Greg Foran, joined the company in October 2011 and became President and CEO of Walmart China in March 2012.
  • P&G, Whirlpool Partner for Newest Innovation

    Procter & Gamble and Whirlpool identified a number of trends that prompted the development of their newest innovation, SWASH.
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