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Customer Experience

  • Lance Markets Family Fun

    The fully integrated marketing campaign runs from mid-April through June and includes rich media banners and 20-second pre-roll advertising on Parenting.com, Parents.com, RachaelRayMag.com, FoodNetwork.com and the Yahoo.com ad network.
  • The Digital Storefront

    A progress report on the retail industry's adoption of mobile and social initiatives.
  • Jockey Gets Innovative with Underwear

    Jockey staycool will also be supported with online and print buys, in-store elements and event sponsorships, in addition to several other marketing promotions throughout the year.
  • Poll: Shoppers Want to Buy via Facebook and Twitter

    Many companies use social media to build their brand, yet research indicates that they may also be able to monetize these channels. Online shoppers who interact with retailers on Facebook and Twitter are looking specifically for inside scoop on deals and want to stay up-to-date on products, according to new research. The study also highlights the popularity of group-buying sites and how smartphones influence social media.
  • P&G Files Lawsuit Against Mouthwash Manufacturer

    The lawsuit seeks to stop Vi-Jon from violating P&G's intellectual property and selling the infringing products.
  • The Top 100 E-Retailers of 2011

    An annual assessment of leading online retailers shows that customer satisfaction with e-retail remains at an all-time high. After six years at the top of the list, Netflix drops to No. 13 and Amazon narrowly takes the lead. Find out who the biggest gainers were this year.
  • Flying High: Radio Flyer Revamps Web Site

    Radio Flyer transforms its digital presence with an enhanced Web site boasting a new visual design, improved user experience and e-commerce integration.

  • Rubbermaid Innovation Revamps Food Storage Category

    A recent survey by Rubbermaid found 78 percent of consumers report they have become more cautious, assessing a product's real value, not just price.
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