Infor Unveils New AI Platform

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Infor Unveils New AI Platform


Infor has rolled out Coleman, an enterprise-grade, industry-specific artificial intelligence platform for the company's CloudSuite applications.

A platform that operates below an application's surface, Coleman mines data and uses machine learning to improve processes such as inventory management, transportation routing, and predictive maintenance. It also provides AI-driven recommendations and advice to enable users to make business decisions more quickly.

In addition, Coleman acts as a smart AI partner, augmenting the user's work. It uses natural language processing and image recognition to chat, hear, talk, and recognize images to help people use technology more efficiently. 

Coleman develops a conversational relationship with the user that can be rendered in Infor's Ming.le social collaboration platform or a synthetic conversational user interface. User efficiency is increased, as studies show humans are able to speak and hear three to four times as many words per minute as they can type. Processing data in the Infor CloudSuite, Coleman automates search and gather functions, which can take up 20% of a user's work week. 

Elements of Coleman are available today, such as predictive inventory management for healthcare, price optimization management for hospitality, and forecasting, assortment planning, and promotion management for retail. Over the next year, Infor plans to introduce Coleman to Infor CloudSuite industry suites.

The name "Coleman" was chosen to honor Katherine Coleman Johnson, a physicist and mathematician whose critical calculations helped man reach the moon.