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Ulta's Melissa Berscheid on Mapping Out Your CX Strategy to Elevate Impact
Melissa Berscheid, senior director of member marketing and technology at Ulta Beauty, and consultant Chris Padgett, shared what makes for a great consumer experience at RIS and CGT’s most recent League of Leaders meeting. See the actionable strategies. -
First Look: Nike’s First Jordan-Exclusive Store Opens in Japan
The 9,200 World of Flight Shibuya store, located on Meiji Dori street by the Harajuku trade zone (one of the busiest retail destinations in Japan), opened this March. Take a look.