Consumer Engagement

E.l.f. Beauty’s loyalty program is feeding its massive digital growth, with the beauty company’s loyalty members driving nearly 80% of sales on its e-commerce site. 

Shiseido is laying the groundwork for a more comprehensive consumer analytics strategy, looking to cultivate a better-connected and personalized digital experience across its brand portfolio.

In this edited webinar transcript, RIS and Treasure Data touch on the results of the 2023 RIS and CGT report, 'The Analytics Advantage,’ using some stats and findings as a jumping-off point into a broader conversation about channeling data into creating exceptional customer experiences.

Learn how the energy drink and supplement company is using generative AI to chat with digital twins of its customers.

The company has been fueling its product innovation efforts by tapping into customer research, analytics and data, and interactive experiences.

Nike is marrying its consumer feedback loop with its virtual ambitions through the launch of its first member-inspired virtual products. 

On-Demand: Join AWS industry leaders Michael Connor and Justin Honaman for a discussion on real-time tech insights. Learn the potential impacts on retail and CPG industries, and how to get started in this space.

Melissa Berscheid, senior director of member marketing and technology at Ulta Beauty, and consultant Chris Padgett, shared what makes for a great consumer experience at RIS and CGT’s most recent League of Leaders meeting. See the actionable strategies.