AI Agents Help Fisher & Paykel Automate Customer Service Through Expanded PartnershipLuxury appliance manufacturer Fisher & Paykel is deploying AI agents to automate customer service tasks related to FAQs and scheduling service appointments. CloudGaia Takes Next Step in Global ExpansionSalesforce CRM partner CloudGaia is accelerating growth in the Americas and Europe, and a new investment is expected to give it a boost. Sponsored Research: The State of Collaboration Technologies in Consumer Goods We surveyed the CGT audience to get the pulse on today's consumer goods collaboration strategies and technology investments.