Artificial Intelligence

La-Z-Boy will leverage deep-learning AI and text analytics to better understand their customers’ needs.

In news that's likely surprising to no one, generative AI has reached the peak of inflated expectations.

A new Gartner survey reveals that 55% of organizations that have previously used AI will consistently consider AI for new use cases in the future, with 52% of organizations conveying risk factors as a critical consideration when assessing new AI use cases.

Amazon is testing AI-generated consumer reviews, rolling out features that pick out and summarize common customer sentiment towards particular products.

Garrett Brands LLC., known for brands like Garrett Popcorn Shops and Frango Chocolate, is investing in AI-based supply chain planning functions to increase growth while maintaining product freshness and customer satisfaction.

Colgate-Palmolive is piloting a generative AI-enabled chatbot that marries digital shelf data curation with content creation, and it’s developed a cross-functional team for the closed-beta test.  

Generative AI has been the term on everyone’s lips this year, and CPGs are taking note. We explore some of the diverse ways the world’s biggest brands are harnessing these capabilities to stay ahead in a competitive market.

Get details on practical ways to accurately track and assess the ROI of retail execution investments, and learn examples of the technologies enabling businesses to gain greater visibility into operations in the field.