Direct sales giant Amway is undergoing a supply chain transformation program with Cognizant.
The company completed a technology consolidation and modernization in 28 warehouses across India over an eight-month period. The new processes, systems and automation enhancements have enabled significant productivity increases, enhanced visibility to inventory, and optimized warehouse operations, the companies said.
"In line with our global objective of growth as a digitally enabled business with a superior customer experience, we are investing in modernizing our supply chain to better meet a changing business environment," said Diptarag Bhattacharjee, chief operating officer of Amway India. "We are pleased to collaborate with Cognizant for enabling the organizational and technology changes in our warehouse operations."
"We are excited to be partnering with Amway India on an initiative that is helping them transform their well-known brand,” said Narayan Iyer, Cognizant's vice president, India and Middle East.
Cognizant was named a top 10 provider of Consulting, Customer Experience Management, Customer Relationship Management, Outsourcing/IT Integration, Supply Chain Execution and Trade Promotion Management solutions in CGT's 2018 Readers' Choice Survey.