7-Eleven Builds Supply Chain Muscle Via JDA

7-Eleven has deployed a range of solutions from JDA Software, Inc. to manage its inventory and streamline its supply chain processes.

The convenience store giant says it chose JDA to gain deeper visibility into its inventory to reduce high levels of out-of-stocks and decrease expires while maintaining its targeted 99% service levels. With JDA, 7-Eleven will fill each store’s perishable orders efficiently while planning for demand in multiple quantities and load types across various distribution centers.

“We have become a team of high-performing, value-added planning aficionados that has achieved extraordinary changes in a short period of time,” said Dean Burkett, 7-Eleven's director of demand planning. “JDA has put 7-Eleven in a position to take control of our inventory, allowing us to maintain our expected 99% fill rates while managing our product expiry/write-offs down to 1% of our inventory holding costs.”

The deployment, which has been managed by JDA partner Cognizant for all technical aspects into and out of 7-Eleven’s main enterprise resource planning system, has given the company better insight into its inventory as part of the planning process and driven efficiencies across order planning and demand forecasting. 

JDA Services and JDA Cloud were key contributors to the project's success, making the implementation agile and faster to deliver. Already, 7-Eleven has been able to cut order lead so stores can order items on their first order date. Overall, the deployment’s concise demand plan and more accurate inventory ordering enables 7-Eleven to be more proactive with suppliers about reducing costs across the supply chain.