E-commerce

EU Consumer Rights Directive is in Effect
E-commerce is the fastest growing retail market in Europe, despite the majority of online trade being limited to within each states own borders. Here, Matt Duncombe, partner at DLA Piper, explains how the EU Consumer Rights Directive (coming up on its 1 year anniversary) offers protection to consumers buying across borders and guidance to global retailers in managing their online sales. Specifically, Duncombe highlights nine aspects of the directive and discusses what they mean for online retailers.
Total Gym Fitness Flexes its Mobile Muscle
Total Gym identified its phone communications and customer relationships as its greatest strength and wanted to find a way to bring this experience online, by using a new solution to identify shopper preferences and incorporate the latest e-commerce best practices.

Achieve a Future-Proof E-Commerce Platform

With today's rapidly evolving technologies, upgrading or replacing an e-commerce platform can be a means of competitive advantage in the face of changing customer expectations. Here are four critical questions companies must answer before embarking on an e-commerce re-platforming initiative.
OREO Invites Fans to Personalize Packaging

OREO Colorfilled allows shoppers to personalize OREO cookie wrappers this holiday season, supporting Mondelez International's Strategy to Grow E-Commerce Revenues to $1 billion by 2020.
Crocs' E-Commerce Business Grows Despite Inventory, Supply Chain Issues

Crocs' global e-commerce business grew globally in its third quarter, despite inventory and supply chain issues. Find out what's boosting this footwear retailer's online presence and its five initiatives to improve supply chain performance.
5 Fundamentals for Omnichannel Success

Businesses must deliver consistency at each entry point and every phase of commerce to achieve omnichannel success by leveraging these five strategies.
Walmart Sales Will Remain Flat After E-Commerce Investments

Walmart told investors total net sales growth will be relatively flat for fiscal year 2016, in part to its investments in new technologies, including e-commerce and digital capabilities. Find out what cutting-edge digital and supply chain improvements Walmart is making.
Walmarts Mobile Chief Joins PepsiCo

Walmarts head of mobile and digital has joined PepsiCo to lead a big e-commerce push for the maker of Doritos potato chips and Pepsi-Cola.
Ice Breakers Now Available with Amazon Dash Button

Amazons one-click reordering service comes to the millennials who are making Ice Breakers one of Hersheys top three e-commerce brands.
2015 Shopper Experience Study

Find out in this shopper-based study why retailers need to focus on the one true channel, which is the shoppers experience with you.

EU Consumer Rights Directive is in Effect

Total Gym Fitness Flexes its Mobile Muscle

Achieve a Future-Proof E-Commerce Platform

OREO Invites Fans to Personalize Packaging

Crocs' E-Commerce Business Grows Despite Inventory, Supply Chain Issues

5 Fundamentals for Omnichannel Success

Walmart Sales Will Remain Flat After E-Commerce Investments

Walmarts Mobile Chief Joins PepsiCo

Ice Breakers Now Available with Amazon Dash Button

2015 Shopper Experience Study