Staples Names Chief Tech Officer

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Staples Names Chief Tech Officer


By Charlie Menchaca, Shopper Marketing

Staples promoted Faisal Masud to the newly created role of chief technology officer.

The position combines Masud’s current duties as executive vice president of global e-commerce with that of former chief information officer Tom Canopy, who left the retailer in August after three years.

Masud Faisel

Masud will be responsible for global technology and continuing to build the company’s digital efforts. He will report directly to Staples president and chief executive officer Shira Goodman.

After joining Staples in 2013, Masud expanded the retailer’s omnichannel offerings by helming the launch of the Staples Exchange platform for vendors in 2014. This year he led the rollout of the on-demand Staples Easy System and also a same-day delivery service known as Staples Rush.

Masud previously held leadership roles at Groupon, eBay and Amazon.

"As Staples evolves its technology infrastructure, it’s critical for the organization to think digital and mobile first, and combining product management with technology will drive change from one consolidated CTO lens," Masud said in a media release.