Omnichannel

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Omnichannel

Michael Forhez joins with Oracle colleague Gérald Poncet to examine the realities of a "phygital" retail landscape.

The ambitious "Restock Kroger" plan will use shopper data, experiential technology and, yes, some CPG dollars, to reposition the retailer for the modern marketplace.

IDC's Kimberly Knickle and Oracle colleague Mario Vollbracht help Michael examine how consumer goods companies must address the "Mile After the Last Mile."

Kohl's storefront

Starting in October, shoppers will be able to return Amazon purchases at 82 Kohl’s stores.

Plated acquired by Albertsons

The traditional grocer adds a new-age meal-kit company with leading technology and data capabilities as it continues to adapt to a changing marketplace.

The deal extends TrueCommerce's portfolio into the collaborative replenishment, inventory management and demand forecasting markets.

Ken Chalmers is a Senior Manager in Strategic Transformation, EY Advisory Services

Consumer expectations for seamless omnichannel experiences are becoming much more sophisticated. Consumer goods companies need to follow suit.

Sam’s Club is working with Novartis Pharmaceuticals and Valeant Pharmaceuticals to promote its contact lens delivery program in stores.

Today’s brands understand that having a digital strategy is essential for scalability. As a result, traditional brick-and-mortar retailers are building mobile and e-commerce capabilities into their strategies at an impressive speed.

Michael Kors 2017 Bancroft black and white collection

Commonalities among the 10 most profitable apparel manufacturers on this list (courtesy of sister publication Apparel) point largely to the effective use of technology.

Walmart reorder app

Walmart's latest digital move to compete with Amazon will make reordering frequent purchases easier for online shoppers.

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