Tech Talk -- January 2004Zebra Delivers Compliant RFID Picking Up SteamEnterprise Resource Planning delivers on long-held promises Companies On the Move - January 2004 Keep an eye on these up-and-coming IT vendors A Sound Investment Supply chain services to surge in 2004 Source of Inspiration CG firms tap outsourcing and consulting to address changing biz environment Technology in transition Bruce Springsteen once said that he writes so many songs about cars because he likes to sing about people in transition. A Change of Plans The customer relationship management (CRM) boom, once marked by multi-million dollar technology acquisitions, is over, and in 2003, CG companies shifted the spotlight from CRM solutions to CRM-related functions. Mutual Benefits A holistic CRM strategy drives value for CG firms and retail partners Who You Gonna Call? Data Busters The value of research isn't in aggre-gation of data, it's in analysis. Creating a Common View How internal collaboration efforts surged in 2003 First Previous 1022 1023 1024 1025 1026 Next Last