Customer Management: Playing for Keeps Sony PlayStation empowers its sales force with flexible CRM tools. Collaboration: Opening the Lines of CommunicationAcosta embarks on a massive CRM project to bolster partner relationships Between the Lines -- March 2004 Making sense of POS data, private label competition and other industry-facing issues Product Management: Fast Turnaround How Procter & Gamble saved one of its key brands Double Vision International Multifoods integrates concurrent enterprise solutions Working Together General Mills demonstrates leading-edge collaboration On the fast track Cutter & Buck sees explosive growth through a shift in business strategy Ahead of the Game -- February 2004 Dole revamps its North American supply chain to boost forecast accuracy In-Depth Analysis Welch's hits the Web to track promotion performance Analyst News -- February 2004 Changing business process to leverage capabilities First Previous 816 817 818 819 820 Next Last