Coca-Cola Bottlers Inks Deal to Digitally Transform its Contact Center, Field ServicesNorth American bottlers are expected to be able to deeply connect their contact centers with field service operations and better serve their customers so they can generate profitable growth. Consumer Study Drives BIC to Expand DTC Brand on AmazonThe new line of grooming products is available after research reveals that 69% of consumers 18 to 34 years old believe companies should create more unisex personal care and beauty products. Rite Aid Taps Havas as Agency of Record Rite Aid named New York-based Havas North America as its new agency of record with an emphasis on brand strategy and creative. Kimberly-Clark Appoints New President and COO Consumer Goods Sustainability Index A closer look at the Top 12 consumer goods companies on the Dow Jones Sustainability North America Index. P&G Vet Named President, COO of Estee Lauder The Estee Lauder Companies Inc. announce the appointment of Fabrizio Freda as president and chief operating officer, effective March 3, 2008. Beyond Boundaries Swedish Match masters category management A Simple Plan Measured SCP projects aim for rapid rollout