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Consumers Investing in Small Luxuries Again
Signaling a full recovery may be on its way, new research released finds that consumers are slowly starting to enjoy the same items they may have previously sacrificed because of the economic downturn. Find out which items consumers put back on the untouchable list. -
Amazon, Publix Top Retail Satisfaction Survey
On the whole, customer satisfaction has not improved since the middle of 2009, and now registers its biggest drop in two years. Find out which of your customers are moving up in the ranks thanks to superb customer service and which ones have fallen from grace.