The Missing LinkNext wave of analytics connects people, processes and performance Picking Up SteamEnterprise Resource Planning delivers on long-held promises Source of Inspiration CG firms tap outsourcing and consulting to address changing biz environment Hype vs. Reality Addressing the issues of product management Turning Customers into Partners Driving customer loyalty through advanced analytics and improved support Synching Up with Uccnet From structured data to market opportunities Targeted Functionality Defining and refining mid-market offerings The Changing Concept of Supply Chain Cultural issues and resistance to change emerge as key hurdles Analyst News -- December 2003 New regulations spur CRM movement Winning Formula -- December 2003 Electronic Arts beats the supply chain game with a robust front and back-end strategy First Previous 728 729 730 731 732 Next Last