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Consumer Affairs & Relations

  • Unilever Takes Full Accountability

    With 400 brands spanning 14 categories of home, personal care and food products, Unilever touches many people's lives around the globe. Here, the company shares the fundamentals for getting the recall process right, including a powerful tool called the Rapid Recall Exchange.

  • Rebranding Gone Wrong: Gap Keeps Old Logo

    The Gap Inc. reverted back to its iconic blue box logo just one week after rolling out an updated version on its Web site. This isn't the first time a rebranding effort caused loyal consumers to revolt. Here's a look back at two other major flops.
  • Campbell Soup CEO Steps Down, New COO Appointed

    The new COO brings 35 years of experience to the role , acting most recently as President of North America Soup, Sauces and Beverages for The Campbell Soup Company
  • Hormel Appoints New CFO

    Among a number of promotions, Steven G. Binder is named executive vice president of Refrigerated Foods.
  • P&G Empowers Innovation in Asia

    A new independent innovation research center will focus on revolutionizing product design and development for consumers aged 50 and above in Asia.
  • American Italian Pasta Adopts Enterprise PLM

    The solution was up and running in just six weeks to centralize and manage recipes, specifications, test procedures, etc.
  • FDA Issues Warning for Unilever and Dr Pepper

    The beverage makers have come under fire for making improper statements regarding green tea on product labels and Web sites.
  • Top 10 Online Retailers

    Amazon, Walmart and eBay held onto their coveted spots compared to a year ago, while a few new companies debuted and others returned based on a survey that polled more than 8,000 shoppers.
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