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Consumer Affairs & Relations

  • Tips for Dealing in the Event of a Recall

    In 2007, the Consumer Product Safety Commission recalled 447 products for safety concerns. In 2008, the incidence of recalls doesn't seem to be slowing down. A company's ability to react quickly and effectively in the unfortunate event of a recall has a profound impact on its ability to rebuild brand trust. So, CGT picked the brains of industry experts on everything from avoiding the primary causes of product recalls to preparing a company's supply chain to react if and when a recall hits.
  • SC Johnson Alerts Consumers of Fake Check Scheme

    SC Johnson makes the public aware of a fake fraudulent check scheme, falsely using the company name.
  • VANTAGE POINT: From Reactive to Proactive

    Mitigating the Risk of Overseas Manufacturing
  • Pepsi Cans Reveal Helpful Recycling Facts

    PepsiCo acquires V Water, a vitamin water brand in the UK, expanding its presence in the consumer demanded, healthier drinks category.
  • Tyson Partnership Helps the Hungry

    Tyson Foods and LULAC form partnership to help the hungry through a donation to North Texas Food Bank, contributing more than 15 tons of protein.
  • Major CG Players Collaborate to Study Smart Homes

    Many top consumer goods companies, such as Procter & Gamble and Microsoft, join forces to uncover the state of the Connected Home Market and identify business opportunities for the future.
  • Sara Lee Extends HP Outsourcing Contract

    With data centers and network services around the world, consumer goods companies need to find ways to collaborate effectively to maximize the benefits of customer insights. Read on to find out why Sara Lee Corporation chose to renew its infrastructure outsourcing services contract and the outcome of this decision.
  • Procter & Gamble Announce Board Changes

    John (Jack) F. Smith Jr. announces his retirement while Kenneth I. Chenault is appointed to the board of directors.
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