ARTICLES BY THIS AUTHOR

• 10/31/2003

  Stepping Up the Pace

  How Birkenstock SHORTENS the delivery time to its retailers

  Root Man
• 10/31/2003

  The Pulse -- November 2003

  For many, a hot cup of Starbucks coffee is an everyday ritual.

  Root Man
• 8/31/2003

  Taking the Plunge

  How to adopt CRM without sinking IT budgets

  Root Man
• 8/31/2003

  Home Improvement

  A J.D. Edwards overhaul allows F. Schumacher to streamline and improve customer service.

  Root Man
• 8/31/2003

  Analyst News -- Dectember 2003

  How to interpret customer profitability

  Root Man
• 8/31/2003

  Brand Aid

  Unilever centralizes master info source to bolster brands

  Root Man
• 8/31/2003

  Food Network

  How Liberty Richter feeds its supply chain

  Root Man
• 8/31/2003

  The Need for Shelf Examination

  Mastering the art of category management

  Root Man
• 8/31/2003

  The Key to Collaboration

  First Alert fine tunes collaborative forecasting

  Root Man
• 8/31/2003

  Hitting Return

  In these trying economic times, CIOs must put on their accounting caps in order to create a meaningful business case that justifies their technology purchases.

  Root Man