ToolsGroup Launches Service Optimizer 99 Software

Industry-leading companies are breaking through customer service-level barriers and achieving fill rates above 99 percent, increasing top-line revenues and meeting heightened customer demands. To support this drive toward a higher standard, ToolsGroup, a global provider of demand-driven inventory optimization solutions, introduces Service Optimizer 99, enabling companies to outperform by achieving record customer service levels. Using Service Optimizer 99, a Fortune 500 consumer packaged goods company improved fill rates to above 99 percent in one division while simultaneously reducing average finished goods inventory by 25 percent. A second ToolsGroup client, one of the world's largest confectionery companies, achieved 99.6 percent service while simultaneously generating more than $7 million in inventory savings (more than 12 percent) in the first three months.