Sterling Commerce and Infosys Expand Global Alliance
Sterling Commerce (an AT&T Inc. company) and Infosys Technologies Ltd. announce an expansion of their global alliance to target customers in the financial services and retail industries. As a result of the relationship, multi-national companies in these industries, as well as those in the company's traditional targets of manufacturing, banking, telecommunications and life sciences may realize greater information technology (IT) efficiencies and business results through seamless collaboration among business communities, processes, people and technology.
One customer who has benefited from this relationship is Lifetouch, an employee-owned photography company. According to Jay Drayton, senior director of Information Systems and Applications at Lifetouch National School Studios, "Lifetouch has undertaken a broad initiative to enhance its ability to better understand its customers. The company has implemented Sterling Selling and Fulfillment Suite to get a single view of its customers on the selling side and a single view of order pipelines, inventory of images and lab capacity on the fulfillment side, leveraging Infosys consultants on the implementation. Together, Sterling Commerce and Infosys delivered the domain expertise in retail and manufacturing we needed to create a world-class solution. We were able to implement this 'game-changing' software while still maintaining our high customer service levels."
The new global partnership expands a relationship between the two companies that has existed for more than a decade. Sterling Commerce and Infosys have changed its customers' business processes in order to improve flexibility and effectiveness. Infosys' large-scale implementation and global delivery capabilities have led to successful Sterling Commerce solution implementations. Sterling Commerce provides solutions for enterprise integration, multi-enterprise integration, payments management, selling and fulfillment that aim to help companies achieve higher levels of performance by optimizing their business communities, processes and technologies.
One customer who has benefited from this relationship is Lifetouch, an employee-owned photography company. According to Jay Drayton, senior director of Information Systems and Applications at Lifetouch National School Studios, "Lifetouch has undertaken a broad initiative to enhance its ability to better understand its customers. The company has implemented Sterling Selling and Fulfillment Suite to get a single view of its customers on the selling side and a single view of order pipelines, inventory of images and lab capacity on the fulfillment side, leveraging Infosys consultants on the implementation. Together, Sterling Commerce and Infosys delivered the domain expertise in retail and manufacturing we needed to create a world-class solution. We were able to implement this 'game-changing' software while still maintaining our high customer service levels."
The new global partnership expands a relationship between the two companies that has existed for more than a decade. Sterling Commerce and Infosys have changed its customers' business processes in order to improve flexibility and effectiveness. Infosys' large-scale implementation and global delivery capabilities have led to successful Sterling Commerce solution implementations. Sterling Commerce provides solutions for enterprise integration, multi-enterprise integration, payments management, selling and fulfillment that aim to help companies achieve higher levels of performance by optimizing their business communities, processes and technologies.