Turning Customers into PartnersDriving customer loyalty through advanced analytics and improved support Synching Up with UccnetFrom structured data to market opportunities Targeted Functionality Defining and refining mid-market offerings The Changing Concept of Supply Chain Cultural issues and resistance to change emerge as key hurdles Analyst News -- December 2003 New regulations spur CRM movement Winning Formula -- December 2003 Electronic Arts beats the supply chain game with a robust front and back-end strategy Who You Gonna Call? Data Busters The value of research isn't in aggre-gation of data, it's in analysis. Stepping Up the Pace How Birkenstock SHORTENS the delivery time to its retailers 2003 CGT Conference Highlights from the year's HOTTEST INDUSTRY EVENT Analyst News -- November 2003 Does the Siebel/IBM online OFFERING make sense? First Previous 498 499 500 501 502 Next Last
