Digital Transformation

Insights -- May 2004

Product Lifecycle Management (PLM) is receiving more attention at the leadership level and the value and benefits are being more deeply understood and appreciated.
Keep It Clean

Since joining this magazine, I've been introduced to a slew of buzzwords that herald the dawn of a new age for information technology (IT).
Customer Management: Driving to The Store

Coca-Cola Enterprises embarks on a radical direct-store delivery project.
Insight: Competitive Edge

A new method to examine IT budgets and spending
Enterprise: In Through the Out Door

P&G turns to IBM outsourcing to focus on its core businesses.
Who will make headlines in 2004?

Count the number of times a technology is mentioned in the press and you will quickly surmise that Radio Frequency Identification (RFID) is the most over-hyped in the industry.
Customer Management: Playing for Keeps

Sony PlayStation empowers its sales force with flexible CRM tools.
Double Vision

International Multifoods integrates concurrent enterprise solutions

A Step in the Right Direction