Chain Reaction Adjusting to evolving customer demands Power Users -- July 2003Companies that push it to the limit A Show of Force Driving productivity with sales force automation Scents and Sensibility A mindful scorecard unites Coty with its customers Going Steady Gaining CRM success through gradual execution Stretch for Growth Integration tools enhance flexibility The 25 Most Influential: June 2003 The 25 Most Influential Consumer goods executives that Make a Difference. Metric System The art of attracting and retaining customers is a sizeable challenge for the CG industry. Supplementing Income Nearly every CG company has found itself overwhelmed by the sheer volume of customer information that passes its way nearly every day. The Right Stuff Improving the bottom line involves more than just deploying the latest technology. First Previous 913 914 915 916 Next Last