ChatGPT Still Low On Consumers’ Choice of Customer Service: StudyWhile generative AI is expected to play an increased role in digital customer journeys, very few people are currently turning to tools like ChatGPT for answers, according to one report. Unlocking Tech Innovation in Retail ExecutionSarah Clarkson, president and CEO of Marketsupport Canada, and Matthew Brogie, CEO of Repsly, dive into how use cases in image recognition are helping to unlock next-level innovation in the CPG and retail space. Sponsored Canada Goose Taps Alfredo C. M. Tan as Chief Digital & Information Officer Alfredo C. M. Tan takes over as chief digital and information officer at Canada Goose. Nike’s Tom Peddie Returns as VP, Marketplace Partners Tom Peddie is rejoining Nike as VP of marketplace partners, an area the company is looking to bolster efforts amid slumped retail sales. Starbucks Names Das Dasgupta Chief Data & Analytics Officer Starbucks is advancing its data efforts by hiring Das Dasgupta as its chief data and analytics officer. Macy’s Promotes Keith Credendino to CIO Macy’s will have a new chief information officer this August, promoting Keith Credendino to the role. Hanesbrands Is Moving Its Headquarters As Part of Business Optimization Apparel manufacturer Hanesbrands is relocating its corporate offices to the downtown area of Winston-Salem in North Carolina. Elevating Shopper Research: AI Knows What Consumers Are Buying Tomorrow How can brands use AI to understand the desires of their shoppers? Learn here. Coca-Cola’s Sonia Sethi To Unlock the Holy Grail of Holistic E-commerce This September, Sonia Sethi of The Coca-Cola Company will assemble the data-powered puzzle pieces that combine to create a holistic picture of e-commerce. Levi’s Moving to Hybrid Logistics Model Levi’s is evolving its distribution and logistics to a hybrid model that uses both its owned network and third-party providers. First Previous 17 18 19 20 21 Next Last
