Wal-Mart's latest undertaking has been met with mixed reviews. Labeled everything from "audacious" to "game-changing" and often compared to Wal-Mart's 2003 RFID mandate, find out how industry enthusiasts are reacting.
New research says that one-third of consumers find retail loyalty programs "more important" when battling tough times, and Millennials represent the fastest growing segment of participants.
May 11, 2009 - A drop in online customer satisfaction offers more bad news for retailers. A new study reveals which companies are still tops and which have lost their shine.