Customer Management: Playing for Keeps Sony PlayStation empowers its sales force with flexible CRM tools. Special Report - March 2004New technology and metrics create a compelling case for consumer goods firms to revisit online initiatives. SMB Market: Switching Gears Cannondale steers toward improved forecasts and customer service. Product Management: Fast Turnaround How Procter & Gamble saved one of its key brands Ahead of the Game -- February 2004 Dole revamps its North American supply chain to boost forecast accuracy In-Depth Analysis Welch's hits the Web to track promotion performance Analyst News -- February 2004 Changing business process to leverage capabilities Making the Brand Reflect revolutionizes the beauty products industry Hitting the Sweet Spot Imperial Sugar engineers a turnaround with IT at the core. Plus the10 commandments of ERP deployment. Double Vision International Multifoods integrates concurrent enterprise solutions First Previous 865 866 867 868 869 Next Last