Genpact Launches AI-Based Platform

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Genpact Launches AI-Based Platform


Global professional services firm Genpact has unveiled an artificial intelligence-based platform that accelerates digital transformation for enterprises.

Named Genpact Cora, the platform is a modular, interconnected mesh of flexible digital technologies designed to home in on specific operational business challenges and tackle them from beginning to end, helping large global companies solve business issues.

Genpact believes the platform is the first in the industry to fully integrate automation, analytics, and AI engines in a single, unified platform. The system is embedded with and draws insights from Genpact's domain expertise, which comes from running thousands of intelligent operations and processes for hundreds of Fortune 500 companies across numerous industries. Genpact Cora aims to drive digital transformation in a planned, managed fashion, without sacrificing the governance security and investment protection that mature and established businesses need.

Genpact Cora has a mature application program interface (API) design and open architecture that includes Genpact's own intellectual property and also leverages best-in-class providers, integrating advanced technologies across three key areas:

  • Digital core: cloud, software-as-a-service, blockchain, mobility and ambient computing, robotic process automation, and dynamic workflow;
  • Data analytics: advanced visualization, data engineering, big data, and internet of things (IoT);
  • Artificial intelligence: conversational AI, computational linguistics, computer vision, machine learning and data science AI.

The Genpact Cora platform is the foundation for Genpact products and consulting services already in the market.