Duane Reade Implements Workforce Management
Duane Reade adds a workforce management application from Red Prairie. The system, which includes forecasting/scheduling and time and attendance models, aligns the drug store's customer traffic with employee scheduling. Each of Duane Reade's 241 store locations will add the system to help ensure that stores are appropriately staffed and equipped to service its customers. In addition, the retailer gains associate self service, dashboards with configurable alerts and computer based training from implementing the system.