Customer ManagementThe Customer Management Award is presented to a consumer goods firm for the successful execution of a sales and/or marketing effort throughout its entire customer base to achieve superior results. Special Report: 2004 Consumer Goods Technology ConferenceA re-cap of the year's must-attend industry event Source of Inspiration CG firms tap outsourcing and consulting to address changing biz environment The 25 Most Influential: June 2003 The 25 Most Influential Consumer goods executives that Make a Difference. Scents and Sensibility A mindful scorecard unites Coty with its customers First Previous 7 8 9