Coca-Cola FEMSA Outsources IT Services

Coca-Cola FEMSA, a Coca-Cola bottler in Latin America, selects EDS to provide IT services, including support for its SAP platform, Spanish and Portuguese help desk operations and field services. EDS also is hosting more than 450 midrange servers, providing disaster recovery and international and regional telecommunications services. The agreement covers Coca-Cola FEMSA operations in Mexico, Guatemala, Nicaragua, Costa Rica, Panama, Colombia, Venezuela, Brazil and Argentina. "Coca-Cola FEMSA's tremendous growth in Latin American makes standardizing business processes across each of our business units critical for future success," says Hector Calva, chief information officer for Coca-Cola FEMSA. "EDS knows our industry and business well and, with its strong presence across the region, we can remain focused on providing beverages to the people of Latin America while EDS helps manage these important IT functions."