A Change of PlansThe customer relationship management (CRM) boom, once marked by multi-million dollar technology acquisitions, is over, and in 2003, CG companies shifted the spotlight from CRM solutions to CRM-related functions. Mutual BenefitsA holistic CRM strategy drives value for CG firms and retail partners Rapid Return - January 2004 SCE apps help squeeze out costs Technology in transition Bruce Springsteen once said that he writes so many songs about cars because he likes to sing about people in transition. Synching Up with Uccnet From structured data to market opportunities Targeted Functionality Defining and refining mid-market offerings The Changing Concept of Supply Chain Cultural issues and resistance to change emerge as key hurdles Analyst News -- December 2003 New regulations spur CRM movement Winning Formula -- December 2003 Electronic Arts beats the supply chain game with a robust front and back-end strategy Who You Gonna Call? Data Busters The value of research isn't in aggre-gation of data, it's in analysis. First Previous 866 867 868 869 870 Next Last
