Strategy

On the whole, customer satisfaction has not improved since the middle of 2009, and now registers its biggest drop in two years. Find out which of your customers are moving up in the ranks thanks to superb customer service and which ones have fallen from grace.

With a strong PLM foundation, adidas is able to ensure product availability in the correct size, color and high quality as well as provide game-changing technical innovation.

TerraCycle's upcycling and recycling programs have spread like wildfire throughout the consumer goods industry and it continues to find solutions for more and more "nonrecycleable" waste streams -- think dirty diapers, shoes, cigarette butts and cosmetics. Here's the inside scoop on how the "Coolest Little Startup in America" has reached global proportions.

CGT Executive Editor Alliston Ackerman gives you a sneak peek into the trends and topics discussed in this month's issue.

Columbia Sportswear Company reclaims a reputation for delivering game-changing innovation with a new innovation platform.

The products designed at Kimberly-Clark may be feather-light, but they're as demanding to develop as any bike frame or truck chassis. These products often depend on accurate, comprehensive simulation to ensure optimum performance.

Smithfield Foods selects the CombineNet ASAP product to support sourcing activities across multiple areas of its spend.