Transforming the Customer Experience Through Field Service Solutions

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Whitepaper

How are CPG field teams going beyond traditional practices to meet shopper expectations and deliver winning customer experiences?

A new research study from EnsembleIQ, in partnership with Spring Global, surveyed top-level CPG executives to uncover the leading trends, tactics, and tools affecting field service solutions.

In this data-filled report, you’ll find key strategies to address common challenges in retail store execution, including:

--Where CPG reps should focus attention during store visits
--How tier 1 and mid-market companies differ in goals and performance measurement
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The current and planned utilization of mobile workforce tools across operations
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3 ways AI can impact customer experience today
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And more …

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