How Cascades Uses Opendock to Centralize Dock Scheduling Processes for 63 Plants

Cascades, a Canadian packaging leader, faced challenges with decentralized dock scheduling and limited visibility across 63 plants. By implementing Opendock, a centralized dock scheduling platform, Cascades was able to standardize processes, improve carrier relationships, and gain better oversight of its operations. The platform’s ease of use has eliminated overbooking issues and improved carrier communications, replacing manual Excel sheets and Outlook calendars. 

Now, Cascades’ logistics team has greater visibility into dock utilization, can better plan for holiday seasons, and has experienced fewer shipment delays due to the improved coordination between plants and carriers.