Gartner

Gartner’s 2025 Supply Chain Tech Trends; CPG & Retail’s Roadmap & Roadblocks
These are the top trends in supply chain technology for 2025, some of which we’re seeing play out in consumer goods already.
AI-Driven Customer Service Requests From Autonomous Agents To Drastically Increase, Says Gartner
Much of the focus on artificial intelligence’s impacts on customer service has been on increasing efficiency by having bots address basic questions, but AI agents are set to become much more autonomous, able to handle complex tasks on their own, according to Gartner.

Unstructured Data, Tactical AI, Burnout Avoidance: Gartner's Top 6 Cybersecurity Trends

The threat landscape only continues to grow, driven by vulnerabilities related to generative AI technology, digital decentralizing, supply chain interdependencies, regulatory shifts, and talent shortages, according to Gartner.
CDAOs Struggle to Demonstrate Impact of AI: Gartner

Companies may want to be data-driven, but the executives in charge of proving the value of that data are struggling with their core mission, according to a new report from Gartner.
Beware the ‘Doom Loop’: Early Generative AI Supply Chain Developments Show Productivity Paradox: Gartner

Early advances in generative AI have led to productivity gains for desk workers, but have been less impactful for the supply chain frontline, according to a Gartner survey.
How Supply Chain Leaders Can Turn Tariffs into Strategic Advantages: Gartner

A new report from Gartner is urging supply chain leaders to frame long-term tariff volatility as a potential opportunity to strengthen operations and gain a competitive advantage.
Dynamic Pricing Risks Eroding Consumer Trust: Gartner

A survey of 303 U.S. consumers conducted in October found that 68% reported that dynamic pricing made them feel like they were taken advantage of. Learn more.
The Next Big Thing: Supply Chain

Find a sampling of some of the latest innovations in supply chain modernization, from the importance of a robust digital core to the integration of automation, agentic AI, and advanced analytics.
Jai Kibe Named CMO to Drive Creative Strategy for Chobani and La Colombe Brands

Chobani is looking to drive marketing-led growth, hiring a new chief marketing officer to lead efforts. Jai Kibe takes on the role of overseeing marketing and creative direction for the Chobani and La Colombe brands.
Digital Channels Dominate, Brand Power Takes Back Seat as Consumers Seek Holiday Deals: Report

The holiday season is quickly approaching and consumers continue to prioritize value and convenience over brand loyalty.

Gartner’s 2025 Supply Chain Tech Trends; CPG & Retail’s Roadmap & Roadblocks

AI-Driven Customer Service Requests From Autonomous Agents To Drastically Increase, Says Gartner

Unstructured Data, Tactical AI, Burnout Avoidance: Gartner's Top 6 Cybersecurity Trends

CDAOs Struggle to Demonstrate Impact of AI: Gartner

Beware the ‘Doom Loop’: Early Generative AI Supply Chain Developments Show Productivity Paradox: Gartner

How Supply Chain Leaders Can Turn Tariffs into Strategic Advantages: Gartner

Dynamic Pricing Risks Eroding Consumer Trust: Gartner

The Next Big Thing: Supply Chain

Jai Kibe Named CMO to Drive Creative Strategy for Chobani and La Colombe Brands

Digital Channels Dominate, Brand Power Takes Back Seat as Consumers Seek Holiday Deals: Report