Walgreens IBM Sales Assist App
Boots, part of Walgreens Boots Alliance and the largest pharmacy and health and beauty retailer in the UK, announced that it will be arming store staff with IBM’s Sales Assist app, which works exclusively with the iPhone and iPad. Boots worked with Apple and IBM to develop the app for the 3,700 iPads the retailer uses in stores. The app accesses the boots.com product database and analytics to help staff give personal recommendations on products and to check inventory or if it’s in stock in other stores. The app also helps staff demonstrate product information, as well as ratings and reviews. The app leverages Bluemix, IBM’s cloud platform, that links Sales Assist to Boots’ data and delivers customer recommendations and inventory info in real time.