How US Foods Preps for an Agentic Future With Scalable AI

Moving beyond the initial wave of generic experimentation, artificial intelligence is shifting toward end-to-end operational integration. 

Today, scaling AI successfully requires moving past isolated use cases and "pilot purgatory" to re-engineer core workflows, manage selective enterprise data and cultivate high-impact partnerships. As agentic AI and autonomous systems mature, forward-thinking organizations are navigating high-stakes operational risks while laying the foundational process and data architecture needed to drive long-term business performance.

Building off a previous episode of The Next Big Thing: AI, CGT's VP of content Lisa Johnson sits down with Faiza Malik and Shiva Jayaraman to explore how US Foods and other leading enterprises are scaling their AI initiatives, managing risk in autonomous workflows and preparing their organizations for the next era of intelligent automation.

About the Speakers

Faiza Malik is the senior vice president of data intelligence and advisory at US Foods. She oversees enterprise data strategy, platform architecture, data governance and internal advisory capabilities. 

Shiva Jayaraman is the senior vice president and sector head for consumer business at Wipro. Jayaraman drives enterprise adoption of AI, machine learning and cloud-native solutions to help clients stay competitive and future-ready.