Are You Satisfied With the Consumer Goods Software Landscape?

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Are You Satisfied With the Consumer Goods Software Landscape?

By CGT Staff - 09/18/2020

CGT has been ranking consumer goods executives' customer satisfaction with their tech vendors for 20 years in its annual Readers' Choice Survey, and this year we’re taking our research one step further by presenting the CGT Software Leaderboard.

Modeled after the Software LeaderBoard from sister publication RIS News, we’re not only asking consumer goods executives how satisfied they are with their vendors, but we will also break down that satisfaction into 10 sub-categories for a precise measurement of vendor performance. 

The comprehensive rankings, published here on CGT's website, are a unique resource to help CG execs make more informed technology purchasing decisions and develop key partnerships. The 100% digital, interactive ranking will enable execs to track vendor success across numerous critical categories based on feedback from their peers, and provide clarity into the most important success metric: end-user satisfaction. 

CGT is working with objective third-party research firm Litchfield Research during the LeaderBoard process, and they have developed a dedicated survey link that can be found here.

Your participation will ensure our research is representative of the full consumer goods industry. Do you have more questions? Check out our webinar transcript for everything you need to know, or feel free to reach out for any other questions.

The survey will close on Oct 21. Validated results will be published on

Click here to weigh in.